Terms and Conditions

Welcome to Stone Mall Jewellers. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully before using our services.


General

These Terms and Conditions apply to all visitors, users, and customers of this website. By using this website, you confirm that you are legally able to enter into this agreement.


Product Information

We make every effort to display product descriptions, images, and pricing as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings or handcrafted details. Such variations are normal and do not affect product quality.


Pricing & Availability

All prices listed on the website are subject to change without prior notice. Product availability may vary, and we reserve the right to discontinue any product at any time.


Orders & Payments

  • Placing an order confirms your intent to purchase the selected product(s).
  • Orders are processed once payment is successfully completed.
  • We reserve the right to cancel or refuse any order in case of pricing errors, stock unavailability, or payment issues.

Shipping & Delivery

We aim to deliver orders within the estimated timeframe mentioned on the website. Delivery times may vary due to location, courier services, or unforeseen circumstances. Delays do not qualify for cancellation or compensation.


Returns & Exchanges

Returns or exchanges are subject to our Return Policy, which is available on the website. Jewellery items must be returned in original condition, unused, and with all packaging intact.


Care & Usage

Proper care instructions should be followed to maintain the quality and appearance of jewellery items. Normal wear and tear, improper use, or damage caused after delivery is not covered.


Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Stone Mall Jewellers and may not be used or reproduced without permission.


Privacy

Your personal information is handled according to our Privacy Policy. We respect customer privacy and take reasonable steps to protect your information.


Limitation of Liability

We are not responsible for indirect or incidental damages arising from the use of our products or website. Our responsibility is limited to the value of the purchased product.


Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be effective once posted on the website.


Contact Us

For any questions regarding these Terms and Conditions, please contact us through the details provided on our website.